Summary

We have a 3-month warranty for the Key to Health Breath Sensor. 

Details

LIMITED WARRANTY: Key to Health Breath Sensor

Key to Health warrants that your Key to Health Breath Sensor is free from defects in materials or workmanship for a period of three (3) months from the date of your first use of the Key to Health Breath Sensor.  If your Key to Health Breath Sensor is defective during the Warranty Period, Key to Health will replace your Key to Health Breath Sensor, subject to the conditions below, at no additional charge.  Key to Health is not responsible to repair or replace your Key to Health Breath Sensor if you violate this Limited Warranty.  This Limited Warranty is non-transferable.  Any Limited Warranty replacement Key to Health Breath Sensor shall be warranted under the original Warranty Period for the remainder of the Warranty Period, for thirty (30) days after you receive your replacement Key to Health Breath Sensor, or for any period as required by applicable law, whichever is longer.

To be eligible for the Limited Warranty, you must:

– Have an active Membership with no outstanding balance or any unpaid fees;

– Have a valid Payment Method on file should a restocking fee of $120 (“Restocking Fee”) be charged (as Key to Health is currently unable to process Payment Methods over the telephone); and

– Be the original owner of the Key to Health Breath Sensor, meaning that the Key to Health Breath Sensor being replaced was the one originally paired with the Account associated with that Key to Health Breath Sensor.

This Limited Warranty does not cover:

– Lost Key to Health Breath Sensor(s)

– Damage or failure through misuse or malfunction, normal wear and tear, improper or negligent use, improper or abnormal use, or any use contrary to instructions provided by Key to Health

– Damage or failure due to accident, acts of God, unauthorized commercial use, abuse, neglect, theft, unusual atmospheric conditions

– Cosmetic damage

– Any unauthorized modification to the product

– Attempted repair by unauthorized persons or with any parts not originally intended for or compatible with the Key to Health Breath Sensor

– Any alteration of the factory model name and/or serial number

This Limited Warranty gives the purchaser specific legal rights, you may also have other rights which vary from state to state that may result in the change of this Limited Warranty.

WARRANTY REPLACEMENT PROCEDURE

To request a warranty replacement, you must contact Key to Health Support at hello@keytohealth.ai, at which point Key to Health shall send you a replacement Key to Health Breath Sensor as well as a return shipping label for the defective Key to Health Breath Sensor.

If you do not return the defective Key to Health Breath Sensor within thirty (30) days of receiving the return shipping label, Key to Health shall have the right to charge you the Restocking Fee for the unreturned Key to Health Breath Sensor. Key to Health reserves the right to charge you the Restocking Fee if you do not return the Key to Health Breath Sensor as described above, you cancel your Membership or remove your Payment Method.